Privacy Policy
Last updated: 12/20/2025
1. Introduction
FileToolkit ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our online file conversion services.
2. Information We Collect
Files You Upload
When you use our services, you upload files for conversion. These files are processed on our servers and automatically deleted after:
- Guest users: 1 hour after processing
- Free accounts: 24 hours after processing
- Premium users: 7 days (configurable)
Usage Data
We collect anonymized usage data including:
- IP addresses (for rate limiting)
- Tool usage statistics
- File sizes (not content)
- Browser and device information
Account Information
If you create an account, we collect:
- Email address
- Name (optional)
- Payment information (processed by Stripe)
3. How We Use Your Information
- To provide and maintain our services
- To process your file conversions
- To enforce usage limits
- To process payments
- To send service-related communications
- To improve our services
4. Data Security
We implement industry-standard security measures including:
- 256-bit SSL encryption for all data transfers
- Secure file storage with automatic deletion
- Regular security audits
- Access controls and monitoring
5. Cookies
We use essential cookies for:
- Session management
- Authentication
- Usage tracking (anonymous)
We also use Google AdSense for advertising to non-premium users, which may set its own cookies.
6. Third-Party Services
We use the following third-party services:
- Stripe for payment processing
- Google AdSense for advertising
- Cloud hosting providers
7. Your Rights
You have the right to:
- Access your personal data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
8. Contact Us
For privacy-related inquiries, contact us at privacy@filetoolkit.com